Amazon FBA Reimbursements
Amazon FBA Reimbursement Services
Get back what Amazon owes you, with no upfront fees.
Amazon loses, damages and mis-measures inventory, and not every error is reimbursed automatically. We find the money Amazon owes you, file the claims and follow them until Amazon pays. You pay a commission only after you've been reimbursed.
- No upfront fees: commission only after Amazon pays
- Claims filed by our reimbursement partner's case managers
- Inbound, warehouse, fee and return errors
Reimbursement Claims What we look for
Where the Money Leaks
Where FBA Sellers Lose Money
Errors happen at four points between your warehouse and a customer's return. These are the claims we check for at each one.
Inbound
- Shipment received short of what you sent
- Carrier damaged units on the way in
- Reimbursed for fewer units than were lost
In the Warehouse
- Units lost or damaged at the fulfillment center
- Inventory destroyed without your permission
- Reimbursed below the unit's value
Fees
- Fees charged on the wrong weight or dimensions
- Past overages from the same measurement errors
- Chargebacks issued without a refund
Returns
- Customer refunded but the item never came back
- Item returned outside the return window
- A different item returned in the box
How It Works
How Our FBA Reimbursement Service Works
You don't file anything. A case manager at our reimbursement partner does the work, and you see every claim.
- 1We check your accountYour FBA data reviewed for inbound, warehouse, fee and return errors.
- 2You see what's owedA summary of what Amazon owes you and why, claim by claim.
- 3The claims are filedA dedicated case manager at our reimbursement partner files each one with the evidence Amazon needs.
- 4Followed throughAmazon's questions answered and each claim followed until it closes.
- 5You pay after you're paidNo upfront fees; a commission only after Amazon reimburses you.
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Fix the Errors That Keep Creating Claims
Reimbursements recover the money. Our logistics and inventory management team fixes what causes it.
Use reimbursements on their own, or as part of full-service Amazon management.
- Inbound planning: shipments packed and labeled to cut receiving errors
- Dimension checks: catalog weights and sizes kept accurate to stop fee overages
- Inventory health: aging, stranded and missing units caught early
- Monthly review: claims and fees reviewed with the rest of your account
FAQ
Amazon FBA Reimbursement FAQ
What is an Amazon FBA reimbursement?
When Amazon loses or damages your inventory, charges the wrong fee or refunds a customer whose return never arrives, it owes you money. An FBA reimbursement is Amazon paying you back for those errors.
Doesn't Amazon reimburse me automatically?
Amazon reimburses many errors automatically, but not all of them, and some must be claimed by the seller with evidence. We find and file the ones that are missed.
How much does your reimbursement service cost?
There are no upfront fees. We charge a commission only after Amazon has reimbursed you. See how much Amazon owes you to get started.
Who files the claims?
We run reimbursements with a specialist partner. A dedicated case manager on their team finds the errors, files the claims and follows them with Amazon, and we review the results with the rest of your account.
What kinds of claims do you file?
Lost and damaged units, lost inbound shipments, reimbursements paid short, chargebacks without refunds, FBA fee overages from wrong weights and dimensions, and customer return errors.
Do I need full-service management to use it?
No. You can use the reimbursement service on its own, or with our full-service Amazon management.
See How Much Amazon Owes You
No upfront fees. You only pay after Amazon reimburses you.
Related: Amazon Logistics and Inventory · Amazon Account Management · Amazon Management Services · Free Amazon Audit
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